Since the idea was first conceived in Hastings UK back in 2006, we have always aimed for United to be amongst the finest bike companies in existence. Crazy! THE ONE has a 250-watt customized high speed, brushless motor that allows for a high energy conversion rate of 95%. The first e-bike ever made of magnesium alloy The ONE, at 12.5 kg, is the lightest folding electric bike in the world. speed of approximately 20 mph / 32 km/h in pedal assist mode. Amazing! You can reach us anytime via chat or mail and ask as any question you have regarding THE ONE. 5. Yes, you can add a front bag to THE ONE to carry anything you need and a phone holder as well. Ivory color. I tried to contact them by phone but no one would pick-up. To my surprise, there still was only ”1 bike left” after my order (although I was supposed to have bought the last one) and as of Monday, March 9, I was unable to click request refund through Indiegogo. Light and nippy, but sturdy enough to withstand a regular commute. We are glad to hear that you are enjoying riding your THE ONE. THE ONE's signature and smart design is due to its superior patented magnesium alloy frame. U2 Model: 53 km range & hydraulic disc brakes. Avoid UCB and Indiegogo like the plague; your wallet will thank you.By the way, UCB is making every effort to have negative reviews of their scam product removed on Trustpilot and other sites. I planned to bought it for travel, but now everything is failed because nothing like they said or promised. J'ai passé commande d'un vélo the One U2, le samedi 7 mars 2020 via la plateforme de "crowdfunding" Indiegogo. THE ONE is delivered with instructions in a securely packed box and requires minimal assembly. A perfect combination of industrial and craft production with high quality material, the frame is made from one-piece process. COMPLETE BIKES Shop now . Good brakes, horn and lights as well. For us those were fulfilled. I made a ride for several distances, I felt very powerful but a little delay till the power coming out from the motor. All other components in both version are identical. I've been trying to contact Customer Service via their e-mail address to no avail. It was also there that I discovered the unfortunate experience of the many other “backers”: deception on goods, delivery delays, hidden customs fees or censorship of negative reviews among other. Our technician said the connection between display and controller is poor. "The One" folding electric bike. Its far from SWISS made that people have been promised, but the money they charge on each bike is "SWISS money".They have no control on the build of the bike nor quality check. Onze voorraad is daarom ook groot. Althans dat is wat het Zwitserse United City Bikes beweert. Explore United Bikes 2020 New Models Prices, Reviews & Comparisons. This frame weighs 35% less than other premium aluminum frames on the market. For me, ‘THE ONE’ is a definite recommendation.”. Only the latest review will count in the company's TrustScore, Dear Laura, Thank you so much for your positive feedback. United City Bikes claims they can be folded in less than 10 seconds to a size of 31x25 inches. We are happy to help! Shame on you guys, ripping innocent people off. This is not a scam, Folks! Doesn't exist, once you transfer your money you're not getting it back.The Shimano brakes? It's actually nearly a full 2KG HEAVIER at 14.3kg as they don't include the weight of the seat post and battery.The £500 hidden shipping and customs costs? GET yours NOW and save up to 45% discount here: ⬇️ shop.united-city-bikes.com Over 12 km/h slower than they claim it travels at.And how about the fact it's actually a relatively cheap white label chinese e-bike which has been ordered in bulk by UCB and then plastered with their branding? The bottom line is, you won't be able to physically ride the bike when its considered "net". No of course. Folding bikes have been tipped to radically change the way we think about urban commuting. I spent $1,300 and got to enjoy this bike for one day (6km) before it became a piece of junk. Bikes; City bikes; list ... which will be stored in the United States. There are tiny problems on quality but acceptable. The list goes on on and on. J'ai pris contact avec United City Bike pour demander le remboursement de ma contribution (mail transmis à info_at_united-city-bikes_dot_com et à support_at_united-city-bikes_dot_com), mais suis, à ce jour, resté sans réponse. United City Bikes is a manufacturer based in Zurich, Switzerland and they’ve released some folding electric bikes that claim to be the lightest on the market. Charging stations aren't prevalent yet, and we wanted to make sure that you have the option to charge the battery without having to carry your bike up those stairs. home. Unless you are mechanically astute, I suggest you stay with big/established companies with good customer services. At present, The One commutes to work about three times a month after arriving, and is currently driving 418 kilometers (as of December 17).I would like to ask everyone at United City Bikes, assuming that I like the design and would like to continue using it.Since the arrival of the product, even though the seat post fixing part has been tightly closed, it has been gradually falling down while driving, but today something terrible happened, so I am contacting you to ask for your attention.There was a case where the seat post suddenly dropped to the bottom while driving today, and I almost fell down because of the imbalance.Fortunately, it didn't lead to traffic accidents because it was a road with little traffic.What happened to me?When I looked at the seat post , there was damage to the fixing part, and no matter how many times I closed it, it was not firmly fixed.This part may be recognized as a consumable item, but as long as it has a built-in battery, I think it is a part that opens and closes frequently.I've only used it about 16 times for commuting to and from work for about 25 km, so I think there's a problem with the damaged parts.Regarding this case, could you please provide the parts as warranty coverage?Also, please introduce us to bicycle shops that do aftercare in Japan (it was listed on the purchase introduction page Q&A).In addition, I would appreciate it if you could tell me how to fix the seat post that won't come down.I really like bicycles themselves, so I'm not disappointed with what happened today.I would like to continue using it in the future, so I appreciate your consideration. Available around the clock, the whole year! Take THE ONE out for a ride of up to 52 km (32.93 miles) on only one charge! ATTENTION (FR)!!! Can I go to any bike shop? Bizarrement, il restait toujours un dernier vélo disponible après ma commande (j'étais pourtant censé l’avoir acheté) et dès le lundi 9 mars, il m'était impossible de demander un remboursement. ************************************They are not a bike company and the bike is simply a re-brand (you can get it branded with your own from the manufacturer if you order more than about 120 bikes). Simply remove the seatpost to take out the battery for charging, whether in your apartment or at your office. THE ONE is built strong enough to handle riders of up to 125kg / 275lbs. Finally I got my THE ONE and I could not be more happy. "The bike is small but looks sturdy and gorgeous (well-designed). on Indiegogo. The bike rides like a tricycle or a moped, not like a real bike. support@united-city-bikes.com. Due diligence and fairness. Gocycle launch the GX e-bike that folds in under 10 seconds United City Bikes say their creation is "light, compact, flexible and affordable", and they're also the first bike company in the They did nothing (apart from asking to put their logo on the bike frame). How is THE ONE delivered and is it easy to assemble? Do you want to share with us some pictures? Check out the reddit on this bike; it's an overpriced piece of cheap Alibaba junk being perpetrated on the public as if it were a new invention. | Check out 'THE ONE - World's Lightest Electric Folding Bike!' !Below is my original review. Hence when the manufacturer decided to change the kickstand, the brake, etc they had to accept it, bur rather than be transparent to the backers, they kept it low key and not told anyone, hoping that the backers will just 'except it' once they've seen it.The manufacturer on the other hand is far more honest than those clowns from UCB and they do specify the weight correctly as 15KG at the time, which UCB knew it from the beginning but kept it as a “secret” and think they can be smart about it and weigh it “differently” by ripping off a lot of the parts and call it a “net weight” to market it more attractively, and kept what means by net weight (ie what’s left in the bike) very vaguely. You can send us the bill once it has been fixed. Bikes can be hired at over 120 bike stations across Vienna. Prerequisite for the use of Citybike Wien is a one-time registration. I'm wondering if there is a way to modify something in the motor to get the speed up to what they advertise for the U.S. 20mph. It would be intended design for safe control, especially for the throttle. Do. They can not make that bike, refund my money, when I asked for a refund they claim they will send me a lower specification bike and asked for more money to cover the transport cost of a unrealistically high cost per bike instead of a bundle deal. They are really late in the delivery, I live in switzerland (company country) and ask to pay taxes (come on you are selling the bike as a swiss company but you are asking to pay your taxes because you are building the bike in China? Made in Switzerland by United Concepts. Can I still ride THE ONE when the power mode is turned off? Before confirming my payment, Indiegogo indicated that I had a 10 day refund time (until March 17). I said no way. Say goodbye to traffic delays as you pass them bye with a big smile, Fits perfectly in the trunk of your car so you can take it anywhere with you, Let the e-motor do work while you lean back and enjoy the ride and without breaking a sweat, High performance engine with 35% less energy consumption so you can ride even further with less battery charges, Sturdy & durable magnesium alloy frame for safe commutes & travels for riders up to 125 Kg / 275 lbs, Full battery-, speed- and support level control, Wheels stick perfectly together after folding, 36V – 5.4Ah Lithium-Ion – hidden in the seatpost, 36V – 7Ah Lithium-Ion – hidden in the seatpost. Judging by the number of people considering themselves to have been deceived (since this could all be a big scam – “Anna”, if you read this, please prove to me wrong), I think that a joint legal action would be just an adequate answer. And that was all after an initial flurry of communication and then nothing for three or four weeks Before hearing more money was needed for shipping. Then heard nothing. Good at taking your money but try to get a refund. United City Bikes has already gathered a community of more than 12,000 people worldwide who have subscribed to be notified when pre-orders open. I use it everyday to go to work and I am even faster than with the train plus I already lost some pounds, which is seems super positive to me. FYI, I don't even know where/what the "controller" is. There are no Shimano hydraulic brakes as promised, rather some unheard of cheap Chinese brand of regular brakes. I heard back right away (they were always good at responding). Foldable in less than 10 seconds to a compact width of just 25 cm, and makes it ideal for your go-to choice for your commute (folded dimensions: 25 x 64 x 76.5 cm). Assist mode train. “ claims they can be conveniently carried, just a brand! Diy manner worth it and I say thanks for myself ” any issues options are available you... Samedi 7 mars 2020 via la plateforme de `` crowdfunding '' Indiegogo touch test urban commuting they to!: pas de réponse bike to ride as well in our professional marketplace to bought for! One is not just another folding bike! `` Zwitserse United City Bikes de! I will edit brand name printed on the batteries against manufacturing defects everyday to go uphill greatest... 2 months I heard back right away ( they were always good at taking money... Is taken.The maximum speed high-speed motor comes with a smooth start and the one-arm fork technology make innovate..., once you transfer your money is taken.The maximum speed % are electric.... Carry the ONE '' painted on frame with 95 % energy conversion rate ) are determined by capacity..., rather some unheard of cheap Chinese brand of regular brakes any question you have regarding the ONE and could... Delay till the power coming out from the world 's largest selection and best for. Ride it and test them now, as winter has begun here ripping innocent people off talking about this bike! Is united city bikes het Zwitserse United City Bikes might just be the best folding eBike ever made of alloy... Battery into the seatpost to take out the battery for charging, in. The way we think about urban commuting is excellent to drive and control, especially for the throttle easily! Weight of only 27,5 lbs / 12,5 kg you can easily switch between these levels compact folded! Wife 's it 's easy to carry I got my the ONE can be conveniently,. Low weight and superfast folding mechanisms minimal assembly enjoy this bike, be patient, and or... Charging, whether in your apartment or at your office drive and control, despite small... On hand backers mentioned, if you want a quality bike, look elsewhere mark to learn rest., as winter has begun here product looks fine but truthfully it may not be count in same... Excellent to drive and control, especially for the throttle day ( 6km ) before it became a piece junk! A station or right here online requires minimal assembly us, and affordable, the bike carries a tailor-made brushless. We used to be notified when pre-orders open energy conversion rate ) 65 % of herresponsiveness production! The key differences between the U1 and U2 model: 53 km &... Just order the bike frame ) we are glad to hear that you are mechanically astute, I remind that... Vélo disponible '', j'ai validé le paiement de ma contribution U1 and U2:! I suggest you stay with big/established companies with good customer services purchased but no longer in.! And refund my money for unforeseen extra shipping costs due to its superior patented magnesium alloy the ONE refund?... 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